Frequently Asked Questions
Everything you need to know about your Banana Ball gear.
What makes Banana Ball equipment different from standard sports gear?
Banana Ball products are engineered with high-performance synthetic materials designed for maximum durability and grip. Our signature ergonomic designs are tested by professional athletes to ensure elite-level playability.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your gear ready for the next big game.
What is your return policy for sports equipment?
We offer a 30-day return policy on all unused items in their original packaging. Please note that for hygiene and safety reasons, used equipment cannot be returned unless there is a confirmed manufacturing defect.
Do you provide bulk discounts for teams and clubs?
Yes, we offer competitive volume pricing for schools, sports clubs, and professional organizations. Please contact our team sales department for a custom quote.
How should I clean and maintain my Banana Ball gear?
To prolong the life of your equipment, wipe it down with a damp cloth and mild soap after use. Avoid using harsh chemicals and store your gear in a cool, dry place away from direct sunlight.
Are your products covered by a warranty?
All Banana Ball products come with a 6-month limited warranty against manufacturing defects. This does not cover standard wear and tear from regular athletic play.